Shipping Policy

Last Updated: 9 September 2026

At Ebusiness Retail LTD (Wearnests), we aim to provide reliable and efficient delivery for all eligible orders. This Shipping Policy explains how orders placed through our online store are processed and delivered.

1. Business Information

Company Name: Ebusiness Retail LTD
Trading Name: Wearnests
Phone: +44 7729 470358
Email: info@wearnets.com

Business Address:
Siu Office, Unit A1493
4-6 Greatorex Street
London
United Kingdom
E1 5NF

2. Delivery Areas

We currently deliver to eligible addresses within the United Kingdom. Delivery availability may depend on the destination, product, courier coverage and other operational factors. Available delivery options will be displayed during checkout.

3. Order Processing

Orders are normally processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or UK public holidays may begin processing on the following business day. Once an order has been dispatched, customers may receive a shipping confirmation and tracking information where tracking is available.

4. Estimated Delivery Time

Following dispatch, standard UK orders are generally expected to arrive within approximately 4–8 business days. Delivery times are estimates and are not guaranteed. Delays can occasionally occur because of public holidays, severe weather, peak shopping periods, courier disruption or other circumstances outside our reasonable control.

5. Shipping Charges

Shipping charges applicable to your order will be clearly displayed at checkout before payment is completed. The shipping cost may vary depending on the delivery destination, product, order size or weight, and available delivery service.

6. Order Tracking

Where tracked delivery is available, tracking details will normally be provided after dispatch. Please allow some time after receiving your dispatch confirmation for the courier’s tracking system to update.

7. Correct Delivery Address

Customers are responsible for providing complete and accurate delivery information when placing an order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

8. Missed Deliveries

If nobody is available to receive a parcel, the courier may make another delivery attempt, leave the parcel in an authorised safe place, deliver it to a neighbour or collection point, or provide instructions for rearranging delivery.

9. Damaged Parcels

If your order arrives damaged, please contact us promptly at info@wearnets.com. Where possible, provide your order number together with photographs of the product and external packaging so that we can investigate the issue efficiently.

10. Lost or Delayed Orders

If your parcel has not arrived within the estimated delivery period, contact us at info@wearnets.com. We will take reasonable steps to investigate delayed or missing orders and provide an appropriate resolution. Nothing in this Shipping Policy limits your statutory consumer rights.

11. International Shipping

Unless expressly offered during checkout, we do not currently guarantee delivery outside the United Kingdom.

12. Contact Us

Ebusiness Retail LTD (Wearnests)
Siu Office, Unit A1493
4-6 Greatorex Street
London, United Kingdom, E1 5NF
Email: info@wearnets.com
Phone: +44 7729 470358